We will collect and use the following personal information about you:
Data provided by you: This is information about you that you give us when registering for an account, placing an order with us, searching for a product, or subscribing to our newsletter.
This personal information will include your name, e-mail address, billing address, delivery address, telephone number, credit card or other payment information.
If you communicate with us electronically, including by e-mail, telephone or fax, this communication may be randomly monitored and/or recorded to protect the interests of our business and our customers. This includes for the purposes of maintaining customer/service quality standards, detection of and/or prevention of crime and to ensure that our employees comply with legal obligations and our policies and procedures (including our customer relations practices).
Data collected automatically: With regard to each of your visits to our website, we will automatically collect information about your visit including:
- the URL you came from;
- the IP address used to connect your computer to the internet;
- your domain type (for example .co.uk and .com);
- your browser type;
- the country and telephone area code where your computer is located;
- the pages of our website that were viewed during your visit;
- the advertisements you clicked on; and
- any search terms that you entered on our website.
We may collect this information even if you do not register with us. This data is anonymous and presented at an aggregated level so that we can use it to improve the site and give customers a better experience in the future. We use Google Analytics to do this and Google stores this information (see the section below entitled “Cookies” for further information).
Data we receive from other sources: We may on occasion obtain personal information about you from credit reference agencies or our group companies.