Important announcements: ** Our Birmingham superstore is NOT located within the newly introduced Clean Air Zone ** For delivery Terms and Conditions click here **

Delivery Information

* Free Delivery

Free delivery applies to orders over £60 in value and for the first parcel up to 30kg. All subsequent parcels will be charged at the Additional Parcel rate detailed below and is specific to the Delivery Service that has been selected. All cost details are outlined in the delivery information below.

** Premium Delivery orders placed by 1pm

We endeavour to dispatch orders placed before 1pm using a premium delivery service on the same day for delivery on the next working day, or specified weekend day, however we reserve the right to delay the dispatch of the order when necessary. Situations where this may apply include, but are not limited to, a large influx of orders before the 1pm deadline in which case they will be dispatched in the order in which they were placed, or where we may have stock availability issues and are waiting for a delivery to arrive. In any situation where your order may need to be delayed, you will be contacted as soon as possible to let you know. Please ensure that all contact details are kept up to date on your account as we cannot be liable for any damages that may arise due to any action we have taken, where we have used our best endeavours to contact you but there has not been a response.

Dispatch of Orders

Our couriers collect from us around 4pm each day on Monday to Friday (excluding Bank Holidays). Therefore, if you receive a dispatch email from us after 4pm or at the weekend, your order will be collected from us by the courier the following working day and you can then expect delivery the next working day after that.

BREXIT UPDATE

Until a trade deal has been agreed we are unable to confirm whether deliveries will resume but we will update this page once we have more information. Please note that it is unlikely that we'll be able to offer International Delivery again unless the trade deal includes free movement of goods.

We are very sorry for any inconvenience that this may cause and should there be any changes to our couriers or the Government's regulations we will look to re-instate International delivery permanently.

If you have any queries, please send us a message via the contact us form with 'International Delivery' as the subject line.



Click and Collect

During the checkout process you will be displayed a map where you can choose which UPS Access Point you would like to have your goods delivered to.

Below are the prices for purchases under £250 and for up to 5 parcels. Please note that the UPS Access Point shopkeepers have the right to refuse parcels if they are deemed too large, if there are too many of them or if they do not have enough space in their shop to keep your goods.

Using this delivery service to order large quantities of goods, specifically 10kg bags of rice and large boxes of containers, is done so at your own risk and you will be liable for any re-delivery costs should your goods be returned to us due to any of the reasons above.

Delivery Service Service Type Parcel England, Wales and Scotland
Click and Collect Standard 1st parcel (max 20kg) £3.99
Click and Collect Standard Each additional parcel (max 20kg) [up to 5 parcels in total] £3.99

Standard and Premium Delivery

Below are the prices for purchases up to £500, broken down by zone as defined by DPD and DHL.

Orders for Premium Delivery services must be placed by 1pm the previous day, or 1pm on Friday for both Saturday and Sunday delivery.

For deliveries within the London Congestion Charge Zone, a one-off £0.75 surcharge will be added to your delivery charge (excluding Saturday and Sunday delivery).

Your actual delivery charge will be confirmed during the checkout process based on the post codes supplied to us by the courier (DPD or DHL) and your destination post code. By proceeding through the checkout, you are agreeing to the delivery charge calculated at the checkout.

Deliveries are shown in working days, where the next working day is classed as Day One, and working days are Monday to Friday. Saturday, Sunday and Bank Holidays are not treated as working days for delivery purposes.

We are currently unable to process orders over £500 at this time. If you wish to place a large order, please send us an enquiry via the Contact Us Form with ‘Large Order Quote Request’ as the subject line.

Delivery Service 

Service Type 

Zones A & B 

(England, Wales and parts of Scotland) 

Zone C 

(Highlands of Scotland) 

Zone D 

(Isle of Man and Islands of Scotland) 

1st Parcel 

Each Additional Parcel 

1st Parcel 

Each Additional Parcel 

1st Parcel 

Each Additional Parcel 

Standard Delivery (2-4 days) under £60 

Standard 

£4.99 

£3.99 

£12.99 

£8.99 

£14.99 

£12.99 

Standard Delivery (2-4 days) over £60 

Standard 

FREE 

£3.99 

£12.99 

£8.99 

£14.99 

£12.99 

Next Working Day Delivery 

Premium 

£6.99 

£5.99 

£14.99 

£10.99 

£16.99 

£14.99 

Next Working Day Delivery by am (Noon) 

Premium 

£9.49 

£8.49 

£16.99 

£12.99 

£18.99 

£16.99 

Next Working Day Delivery by 10.30am 

Premium 

£13.49 

£12.49 

£18.99 

£14.99 

  

  

Next Working Day Delivery by 9am 

Premium 

£26.99 

£25.99 

£32.99 

£28.99 

  

  

Saturday/Sunday Delivery 

Premium 

£9.99 

£8.99 

£16.99 

£12.99 

£18.99 

£16.99 

Wing Yip Online Store reserves the right to review these delivery charges at any time and on a per order basis.